Policys / FAQ

Policys 

* For Local Delivery *

For local delivery option please submit your name , address, time, and date  you will be available for the delivery.  Orders will be completed 24 hours after purchase.  Any questions or concerns please submit through contact page.  We will respond as soon as possible in a timely fashion

* No Refunds Or Exchanges *

Due to Covid 19 all sales are finals our goal is to maintain the safety of our customers.  Exchanges have been suspended.  If an item comes damaged within 7 days of receiving your package please email us your order # and an image of the damaged product to Moczohealthfitness@gmail.com.  please allow up to 24 hours for an response.

 FAQ

Q:  What is Sea Moss?

A:  Sea Moss is a form of red algae ,a relative of seaweed grown in major parts of Atlantic ocean and in Caribbean waters.

Q:  How can i consume Sea Moss?

A:  Sea Moss can be consumed by a spoonful 2x a day or add a scope of it in your shakes, smoothies, oat meals, soups, grains, and other foods you may desire.  Sea Moss can also be used as a skin and hair mask.  Rub on skin or in hair for 20 minutes and then rinse off or in shower.

Q: How long does Sea Moss Jelly last ?

A:  Sea Moss jelly last up to 4-6 weeks in the fridge.  last up to 5 months in freezer.

Q:  How long is order processing time?

A:  For ordering process time please allow up to 3-4 days.  This does not include shipping time.

Q:  When do orders ship?

A:  Orders are shipped 2-4 days after order time.  Orders are shipped Monday - Thursday to avoid packages sitting at the post office throughout the weekend.

Q:  How can i contact you about my order?

A:  You can contact us at Moczohealthfitness@gmail.com.  Operating hours are 8am-7pm.